How do I log in to Scouts Victoria for the first time?

How do I log in to Scouts Victoria for the first time?

Logging in to your Scouts Victoria email or Microsoft account involves the below, with two main options, depending on whether you received a temporary password or not.
  1. Logging in by re-setting the password using your phone or email, or
  2. Logging in with your temporary password (if you were given one)
  3. Setting up multi-factor authentication
  4. Setting a new password
Follow the instructions below to get started.

Logging in by re-setting the password using your phone or email

To log in to your Scouts Victoria Microsoft account for the first time, start by going to www.microsoft365.com and entering your username.

Your username is your Scouts Victoria membership number, followed by ‘@scoutsvictoria.com.au’, like 12345678@scoutsvictoria.com.au.


Click "Next" and then select "Forgot my password." 



Choose either Email or Mobile for verification. Ensure that the Mobile Number or Email address for verification aligns with the details in your Extranet Membership Profile.




Upon verification, a unique code will be generated, which you can use to set up a new password for your account.

Logging in with your temporary password (if you were given one)

If you don't have a temporary password given to, please log in using the re-set method above, or submit a help request at helpdesk.scoutsvictoria.com.au

To log in to your Scouts Victoria Microsoft account for the first time, start by going to www.microsoft365.com and entering your username.
Your username is your Scouts Victoria membership number, followed by ‘@scoutsvictoria.com.au’, like 12345678@scoutsvictoria.com.au.
If you’re not sure what your membership number is, ask your Group Leader, or Leader-In-Charge.
After you enter your username, you will need to enter your temporary password that has been emailed to you.


Setting up multi-factor authentication

Next you will be asked to download and set up the Microsoft Authenticator app, using the instructions on the screen.
If you don’t have a smart phone, you can select ‘I want to use a different method’ to setup SMS or phone notifications instead.



Image: Prompt to setup multi-factor authentication
Image: Prompt to download the Microsoft Authenticator App
Image: QR Code Prompt during Microsoft Authenticator setup

Setting up a new password

After you click sign-in, you will be prompted to create a password. Enter the temporary password you received and set a new password. Keep this password safe, and don’t give it to anyone else.


Image: prompt to update your password

Getting help signing in

For help signing in, first ask another Scout member you trust like your Group Leader or Leader-In-Charge.
If you’re still not sure, or are missing information like your temporary password, submit a help request at helpdesk.scoutsvictoria.com.au

    • Related Articles

    • Scouts Victoria Microsoft 365 Roll-Out

      We’re rolling out Microsoft 365 - adult Scouting volunteers will receive a unique Scouts Victoria login and associated email address. With a Scouts Victoria email address, you will also receive access to role-based or team mailboxes, and other ...

    • How do I access my Scouts Victoria email?

      If this is your first time logging in, please see How do I log in for the first time? and then return here. Accessing your email on the web The easiest way to access your Scouts Victoria email in is on the web. Go to outlook.office.com and enter your ...

    • How do I log into Scouts Victoria without conflicting with my work or school account?

      Scouts Victoria members may want to take steps to prevent their work or school accounts from conflicting with their Scouts Victoria account. Don't worry, at worst you may need to sign-in and sign-out of each account, your work account has no access ...

    • How do I log into Teams?

      If this is your first time logging in to your Scouts Victoria account, please see How do I log in for the first time? and then return here. Logging into Teams on the web You can log into Teams from a web browser, without needing to install any ...

    • How do I migrate my existing email into my new Scouts Victoria mailbox?

      Turning on an autoreply on your old email When you get your new Scouts Victoria mailbox, we recommend setting up an auto-reply on your old email address if you were using a shared personal email address like Gmail, telling people to contact the new ...